Welcome to snugsaint.shop. This Refund Policy applies to all orders placed on this website for living room storage cabinets and related furniture products.
snugsaint.shop primarily sells living room storage cabinets, display cabinets, sideboards, and various multi-functional storage furniture. Due to continuously rising operating costs in recent years, changes in market conditions, and sustained operating losses for the company, we have decided to conduct a clearance sale at a loss at this stage. Consequently, all items on the website are being offered at discounted prices for a limited time; inventory is limited and available only while supplies last.
During this clearance period, we remain committed to prioritizing every customer’s shopping experience and will continue to provide return and refund services for eligible orders in accordance with this Refund Policy.
I. Scope of Refunds and Returns
If you are unsatisfied with your purchase after receiving the items, you may request a return and refund, provided the following conditions are met:
The request is submitted within 30 days of the item being signed for (received).
The item remains in its original condition and is suitable for resale.
All accessories and original packaging are intact and complete.
Refunds may not be granted in the following circumstances:
The item shows signs of artificial damage or obvious wear and tear.
The 30-day return window has expired.
Original packaging or essential accessories are missing.
II. Order and Processing Timeline
To ensure transparency in our procedures, please note the following:
Order Processing Time: Processed on the same day.
Shipping Time: Approximately 2 days (shipped from our warehouse within the continental U.S.).
Return Request Window: Within 30 days of receipt.
Refund Processing Time: Refunds are processed within 3 days after the return request has been approved.
III. Refund Process
Contact Customer Service to submit a return request.
Provide your order details and relevant photos (if required).
Once approved, we will provide the return shipping address and instructions for the return process.
Upon receiving the returned item and verifying its condition, we will process the refund within 3 days.
IV. Return Address (Important)
Please ship returned items to the following address: 64 Edwin Ave, Waterbury, CT, 06708.
Please ensure that you include your Order Number inside the return package to facilitate prompt processing.
V. Refund Method
Refunds will be issued back to your original payment account. The actual time it takes for the funds to appear in your account may vary slightly depending on your bank or payment platform, but the refund is typically processed within 3 days of approval. Thank you for your support and understanding of snugsaint.shop.
